Effective Date: January 1, 2020
This Application (“App”) is owned by Ford Motor Company, 1 American Road, Dearborn, Michigan 48126 United States of America (hereinafter "Ford") and the content on the App is owned by Ford or its affiliated companies and by affiliates and third parties that post on the App through a license from Ford, but for whom Ford assumes no direct responsibility. Please read these Terms and Conditions, as they, together with any additional terms to which you agree when using particular elements of the App, constitute the entire agreement regarding the App and set forth the legally binding terms governing your visit to this App. These Terms and Conditions apply to all persons who use this App, regardless of your level of participation. Use of this App by Ford employees, including contract, agency and supplemental, is completely voluntary and will have no impact on your employment. Time spent using the App outside of work hours is not compensable. If you have questions, please talk with your supervisor before downloading or registering for this App.
By using this App you agree that you have read, understand and accept the Terms and Conditions and you affirm that you are either more than 18 years of age, or an emancipated minor, or possess legal parental or guardian consent, and that you are fully able and competent to enter into the terms, conditions, obligations, affirmations, representations, and warranties set forth in these Terms and Conditions, and to abide by and comply with these Terms and Conditions. You acknowledge these Terms and Conditions are a binding and enforceable agreement between you and Ford. You acknowledge your app store provider is not a party to this agreement but agree that it and its subsidiaries are third party beneficiaries of this agreement’s Terms and Conditions, giving your app store provider and its subsidiaries the right (and will be deemed to accept the right) to enforce these Terms and Conditions against you as the end-user of the App. By using this App, you also agree that you will not use this App for any purpose that is unlawful or in contravention of these Terms and Conditions.
Ford and its affiliates reserve the right to change these Terms and Conditions from time to time without notifying you. If you object to any such changes, your sole recourse shall be to cease using this App. Continued use of this App following the effective date of any such changes shall indicate your acknowledgement of such changes and agreement to be bound by the Terms and Conditions of such changes. Ford may cease all or part of the App at any time without notice and is not obligated to retain or return any post or comment. If you do not agree to any of these Terms and Conditions please do not use the App.
You are responsible for any fees incurred in connection with your use of this App. Your mobile phone carrier may charge you access or data fees for your use of their services in connection with data transmission. Contact your data carrier for more information regarding data rates and fees.
Use of this App requires a compatible mobile telephone or handheld device which is compatible with the App, internet access (fees may apply), and certain software (fees may apply), and may require obtaining updates or upgrades from time to time. Because use of the App involves hardware, software, and internet access, your ability to use the App may be affected by the performance of these factors. High speed Internet access is strongly recommended. You acknowledge and agree that such system requirements, which may be changed from time to time, are your responsibility. This App is not part of any other product or offering, and no purchase or rental (as applicable) or obtaining of any other product shall be construed to represent or guarantee your access to the App.
The version of the App software may be upgraded from time to time to add support for new functions and services, improve, enhance and further develop the App and may take the form of bug fixes, enhanced functions, new software modules and completely new versions. If you have permitted automatic updates, you agree to receive such updates as part of your use of this App. You acknowledge that your app store provider has no obligation whatsoever to furnish any maintenance or support services to you respecting this App.
To the fullest extent permitted by applicable law, Ford reserves the right, in its sole discretion, to change, improve, correct, modify, suspend, discontinue or permanently cancel the operation of this App or portions thereof at any time without any notice to you, without incurring any obligations. Your use of this App after any changes are posted will be considered acceptance of such changes. The App may not be available during maintenance breaks and other times.
Uninstallation methods vary depending on your device. To uninstall this App, please use the application manager provided with your device or consult your device manual for reference.
Ford operates this App from Michigan, United States of America (“U.S”). You agree that all notices, legal documents, proceedings, etc. will be in the English language. Materials and information provided on or through the App, including but not limited to prices, features, products or services, may not be appropriate for or available outside the U.S. If you choose to access the App from outside the U.S., you do so at your own initiative and are responsible for compliance with applicable laws. You agree to comply with all export and re-export laws, restrictions and regulations of your government in connection with your use of the App. Further, because Ford is based in the U.S., you represent and warrant that (i) you are not located in a country that is subject to a U.S. Government embargo, or that has been designated by the U.S. Government as a “terrorist supporting” country, and (ii) that you are not listed on any U.S. Government list of prohibited or restricted parties.
If vehicles are depicted in this App, it in no way constitutes an offer to buy or sell vehicles from Ford or to provide financing or leasing. Any prices, product specifications and all other information shown on this App are for information purposes only, are subject to change at any time without obligation, may vary from region to region, and may not be completely up to date or accurate. Most U.S. pricing refers to the Manufacturer’s Base Price (“Base Price” also sometimes called “Base MSRP”), which, unless otherwise indicated, excludes destination and delivery charges, any applicable taxes, any applicable fees, such as title and registration, or environmental charges or fees, any industry specific fee, any applicable consumer rebates or incentives, and the cost of any dealer added options. Optional equipment is not included unless specifically indicated. Any calculation of any price, tax, incentive, lease or finance terms is for your reference only, is an estimate, and may not be completely accurate. Individual dealers set the actual transaction price. Contact your selected dealer for the actual price of any vehicle and any applicable terms and conditions that may apply.
Any vehicles shown on this App are for general illustration only. Vehicles shown are typically a sample vehicle only of the same model year. The actual vehicles offered in your market may be different. Details of a selected vehicle may vary from the vehicle shown depending on the features you choose. Vehicle availability may be limited and vehicles shown may not be available in all markets. Ford reserves the right to change any detail regarding the specification, prices, components, colors, and product availability without prior notice.
This App may provide the user the opportunity to request U.S. text message(s) containing ads. Ford autodialed texts are text messages that Ford sends using equipment that can dial numbers that are stored or produced by random or sequential number generators. By consenting to receive an autodialed text, or regular receipt of autodialed texts (in the case of a subscription), that contain ads from Ford, whether by replying “Y” to a Ford text message or by registering your consent online, you agree that Ford may deliver or cause to be delivered autodialed telemarketing text(s) to the phone number you have provided, or in the case of a text consent, the number associated with your device. You are under no obligation to accept these Terms and Conditions and agreeing to receive autodialed telemarketing text(s) is not required for purchasing any property, goods, or services from Ford. For important U.S. consent information go to consentinfo.ford.com.
This App may link to third-party websites, integrate services, or access to content that is not owned or controlled by Ford, including but not limited to links to websites for Ford dealers (Third Party Service). Ford has no control over and, to the fullest extent permitted by applicable law, assumes no responsibility for, the content, privacy policies, or practices of any Third Party Websites or services. In addition, Ford will not and cannot censor or edit the content of any Third Party Website or service. By clicking on links or accessing content, you expressly relieve Ford from any and all liability arising from your use of any Third Party Website or Services, or from the content of any Third Party Website or services. When using a Third Party Website or Service, you should be aware of when you leave Ford's App and read the terms and conditions and privacy policy of each Third Party Website that you visit.
This app may use data from third party sources, such as maps and directions, to provide services. This data and other information may not always be accurate. We are not responsible for any data provided by third parties or your reliance upon the same.
Unless and to the extent indicated otherwise, the App and Materials (including past, present and future versions) and all content that is included in, on or that are otherwise a part of the App and/or Materials are owned, controlled or licensed by Ford, its subsidiaries or affiliates. The contents of the App and Materials, including the selection, coordination and arrangement of the App and Materials, are protected by worldwide copyright, trademark, patent, trade secret, or other proprietary rights, laws and treaty provisions whether or not a copyright notice or other proprietary mark is present. You agree to comply with all copyright laws worldwide in your use of this App and Materials and to prevent any unauthorized copying of the Materials. Except as expressly provided herein, Ford does not grant any express or implied right to you under any patents, trademarks or copyrights.
Subject to your continued compliance with these Terms and Conditions, Ford grants you a non-exclusive, non-transferable, limited right to access, view, use, display and listen to this App and the Materials for your personal, non-commercial use only. Ford authorizes you to download the Materials and App only for your personal, non-commercial use. All rights, title and interest in the App and Materials not expressly granted to you in these Terms and Conditions are reserved by Ford and its subsidiaries and affiliates, and/or its licensors. You agree not to dispute Ford's claims of ownership or validity of its rights in the Materials on this App.
These Terms and Conditions shall extend from the date you install this App until terminated by you (when you uninstall this App) or Ford. Ford may suspend or terminate any and all of your rights and authorization at any time for any reason. If you violate any of the Terms and Conditions, your rights under this Section will immediately terminate and Ford may terminate your access to the App without notice and without any refund of fees, if applicable.
Any right or authorization granted to you by Ford is subject to the following obligations and restrictions:
CAUTION: ANY ATTEMPT BY ANY INDIVIDUAL TO DELIBERATELY DAMAGE ANY APP OR WEBAPP, TAMPER WITH THE SUBMISSION PROCESS, OR OTHERWISE UNDERMINE FORD’S LEGITIMATE BUSINESS OPERATIONS MAY BE A VIOLATION OF CRIMINAL AND CIVIL LAWS AND SHOULD SUCH AN ATTEMPT BE MADE, FORD RESERVES THE RIGHT TO COOPERATE IN THE PROSECUTION OF ANY SUCH INDIVIDUAL(S) AND TO PURSUE ALL REMEDIES TO THE FULLEST EXTENT PERMITTED BY LAW.
This App is intended as a resource for people interested in Ford Motor Company products, projects and initiatives. This isn’t the place to address warranty or customer service questions or concerns or products sold by Ford Motor Company. If you have a question about a Ford Motor Company product, please contact Ford's Customer Relationship Center calling 1 800-392-3673 in the United States or 1 800-565-3673 in Canada during normal business hours.
The Ford name, and all trademarks and logos displayed on this App are owned or used under license by Ford. These trademarks include, but are not limited to, product brand names (e.g., Ford, Lincoln, Motorcraft), vehicle model names (e.g., Mustang, Fiesta, Focus), slogans (e.g., Built Ford Tough), and logos and emblems. The unauthorized use of any trademark displayed on this App is strictly prohibited.
Ford will respond to notices of alleged copyright infringement according to the process set out in the U.S. Digital Millennium Copyright Act (“DMCA”). If you believe that any content on this App infringes your copyright rights, please contact Ford's designated agent for receiving such notifications in writing as follows:
Designated Agent:
DMCA Agent.
Suite E800
330 Town Center Dr.
Dearborn, Michigan 48126
Email address: DMCA@Ford.com
Fax: 1-313-322-7162
In your communication, please include:
(i) Your physical or electronic signature.
(ii) Identification of the copyrighted work you claim to have been infringed, or, if there are multiple copyrighted works, a representative list of such works.
(iii) Identification of the material that you claim to be infringing, and information reasonably sufficient to permit us to locate the material.
(iv) Information reasonably sufficient to permit us to contact you, such as an address, telephone number, and, if available, an email address.
(v) A statement that you have a good faith belief that use of the material in the manner complained of is not authorized by you or the law.
(vi) A statement that the information in your notification is accurate.
If the communication is submitted by someone on your behalf, the communication must also contain a statement that, under penalty of perjury, the submitter is authorized to act on your behalf. You acknowledge that if you fail to comply with all of the requirements of the above paragraph, your DMCA notice may not be valid. Please see 17 U.S.C.§ 512 for more information regarding the DMCA and DMCA notifications.
By using this App you agree that you will defend, indemnify and hold harmless Ford and its subsidiaries and affiliates, their respective distributors, dealers, dealer associations and advertising and promotions agencies, together with their respective employees, agents, directors, officers and shareholders, from and against all the liabilities, claims, damages and expenses (including reasonable attorneys' fees and costs) arising out of your use of this App, your breach or alleged breach of these Terms and Conditions, and/or your breach or alleged violation of the patent, copyright, trademark, proprietary or other rights of third parties.
Ford reserves the right to assume the exclusive defense and control of any matter otherwise subject to indemnification by you, and, in such case, you shall agree to cooperate with Ford's defense of such claim. You acknowledge and agree that your app store provider has no responsibility or obligation in the investigation, defense, settlement or discharge of a third party’s intellectual property infringement claim.
Ford may at any time revise these Terms and Conditions by updating this posting. You are bound by such revisions and should therefore visit this page to review the current Terms and Conditions from time to time. NOTE THAT THESE TERMS AND CONDITIONS APPLY ONLY TO THIS APP, OTHER WEBSITES PROVIDED BY FORD OR ITS AFFILIATES MAY HAVE DIFFERENT TERMS AND CONDITIONS THAT APPLY TO THE USE OF THOSE APPS. YOU ARE RESPONSIBLE FOR READING AND UNDERSTANDING THE TERMS AND CONDITIONS OF THOSE APPS.
This App and all the information it contains is provided for information purposes only on an "as is" and “as available” basis and could include technical, typographical or other errors. In certain areas, the information provided may represent an opinion or judgment. Ford, information providers and their agents make no warranties, representations, or guarantees of any kind, express or implied, including but not limited to, accuracy, currency, or completeness, the operation of the App, the information, Materials, content, availability, and products. To the fullest extent permitted by applicable law, Ford disclaims all warranties, express or implied, including but not limited to, implied warranties of merchantability and fitness for a particular purpose. In the event this App fails to conform to any applicable warranty, you may notify your app store provider, and it may refund the purchase price for the App to you and that, to the maximum extent permitted by applicable law, it will have no other warranty obligation whatsoever with respect to the App. You acknowledge that your app store provider is and will not be responsible for addressing any claims by you or a third party relating to the App or your use or possession of the App, including but not limited to: (i) product liability claims; (ii) any claim that the App fails to conform to any applicable legal or regulatory requirement; and (iii) claims arising under consumer protection or similar legislation. TO THE FULLEST EXTENT PERMITTED BY APPLICABLE LAW, FORD'S OFFICERS, DIRECTORS, EMPLOYEES, PARENTS, AFFILIATES, SHAREHOLDERS, REPRESENTATIVES AND AGENTS DISCLAIM ALL WARRANTIES, EXPRESS OR IMPLIED, IN CONNECTION WITH THIS APP AND YOUR USE THEREOF. TO THE FULLEST EXTENT PERMITTED BY APPLICABLE LAW FORD, ITS INFORMATION PROVIDERS AND THEIR AGENTS ASSUMES NO LIABILITY OR RESPONSIBILITY FOR ANY (I) ERRORS, MISTAKES, OR INACCURACIES OF CONTENT, (II) PERSONAL INJURY OR PROPERTY DAMAGE, OF ANY NATURE WHATSOEVER, RESULTING FROM YOUR ACCESS TO AND USE OF OUR APP, (III) ANY UNAUTHORIZED ACCESS TO OR USE OF OUR SECURE SERVERS AND/OR ANY AND ALL PERSONAL INFORMATION AND/OR FINANCIAL INFORMATION STORED THEREIN, (IV) ANY INTERRUPTION OR CESSATION OF TRANSMISSION TO OR FROM OUR APP, (V) ANY BUGS, VIRUSES, TROJAN HORSES, OR THE LIKE WHICH MAY BE TRANSMITTED TO OR THROUGH OUR APP BY ANY THIRD-PARTY, AND/OR (VI) ANY ERRORS OR OMISSIONS IN ANY CONTENT OR FOR ANY LOSS OR DAMAGE OF ANY KIND INCURRED AS A RESULT OF THE USE OF ANY CONTENT POSTED, EMAILED, TRANSMITTED, OR OTHERWISE MADE AVAILABLE VIA THE APP. TO THE FULLEST EXTENT PERMITTED BY LAW FORD DOES NOT WARRANT, ENDORSE, GUARANTEE, OR ASSUME RESPONSIBILITY FOR ANY PRODUCT OR SERVICE ADVERTISED OR OFFERED BY A THIRD-PARTY THROUGH THE WEB, APP, OR ANY HYPERLINKED WEBSITE OR APP, OR FEATURED IN ANY BANNER OR OTHER ADVERTISING, AND FORD WILL NOT BE A PARTY TO OR IN ANY WAY BE RESPONSIBLE FOR MONITORING ANY TRANSACTION BETWEEN YOU AND THIRD-PARTY PROVIDERS OF PRODUCTS OR SERVICES. AS WITH THE PURCHASE OF A PRODUCT OR SERVICE THROUGH ANY MEDIUM OR IN ANY ENVIRONMENT, YOU SHOULD USE YOUR BEST JUDGMENT AND EXERCISE CAUTION WHERE APPROPRIATE. NEITHER FORD, INFORMATION PROVIDERS OR THEIR AGENTS ARE PROVIDING ANY LEGAL, TAX, MEDICAL, COUNSELING, ACCOUNTING, INVESTMENT, FINANCIAL OR ANY OTHER PROFESSIONAL SERVICES OR ADVICE.
This section does not affect, and is not intended to affect, any rights that a consumer has that are not able to be excluded under applicable consumer laws. To the fullest extent permitted by law, any liability of Ford, its officers, Directors, employees, related entities, affiliates, shareholder, representatives or agents for breach of any such rights is limited to refunding the purchase price paid for this App.
These Terms and Conditions together with any additional terms to which you agree when using particular elements of this App constitute the entire agreement regarding the App and any services, and supersede all prior or contemporaneous communications, whether electronic, oral or written between you and us with respect to the App or the services provided on the App. This App is operated from Ford's offices in the United States of America. Unless and to the extent local law requires otherwise, these Terms and Conditions are governed by, and construed in accordance with, the laws of the State of Michigan, except in relation to any conflict of law provisions thereof which would require application of another choice of law. If a court determines that any term or condition in these Terms and Conditions is illegal or unenforceable, then such term will be eliminated and the remaining terms and conditions will remain in force and effect. Ford's failure to exercise or enforce any right or provision of these Terms and Conditions shall not constitute a waiver of such right or provision. If any provision of these Terms and Conditions is found by a court of competent jurisdiction to be invalid, the parties nevertheless agree that the court should endeavor to give effect to the parties' intentions as reflected in the provision, and the other provisions of these Terms and Conditions remain in full force and effect. Unless local law mandates otherwise, all lawsuits arising from or relating to these Terms and Conditions shall be brought in the Federal or State courts located in Wayne County, Michigan. If you have any questions, comments, or claims regarding this App you may contact us by finding your local contact information by going to this website http://corporate.ford.com/our-company/country-websites, or contacting us in the US at:
|
Telephone 800-392-3673 800-232-5952 (TDD for the hearing impaired) Available 8:00 am - 5:00 pm EST Monday - Friday |
Mailing Address Ford Motor Company Customer Relationship Center P.O. Box 6248 Dearborn, MI 48126 |
If this Application allows you to submit information to Ford, ( “User Submissions”) you understand and agree that your User Submissions will not be treated in confidence by Ford except as provided herein with respect to personally identifiable information that you submit to Ford and as further described below. You are solely responsible for your User Submissions and the consequences of posting or publishing your User Submissions. As your User Submissions may be publicly displayed, many people from around the world will be able to see your postings as well as any comments you make. Ford does not share, sell, or rent personally identifiable information with third parties for their own use without providing you a choice. By submitting your email you agree that Ford and its third party service providers may use you email address to contact you about your User Submission or for other administrative purposes. Examples of User Submissions that will not be considered (Excluded Items) are:
(a) confidential information of any type;
(b) product styling or design ideas;
(c) product name, slogan or logos ideas;
(d) advertisements or marketing proposals (commercials, songs, etc.);
(e) business methods or ways of conducting our business (restructuring, acquisitions,
etc.); and
(f) submissions that Ford, in its sole discretion, deems inappropriate for any reason
(such as those that contain profanity, sexually explicit language, defamatory remarks,
threats, etc.).
By submitting a User Submission, you grant to Ford an irrevocable, perpetual, transferable, non-exclusive, fully-paid, worldwide license (sub-licensable through multiple tiers) to (a) use, copy, transmit, distribute, reproduce, modify, create derivative works, adapt, combine with other ideas or works, publish, translate, publicly perform, and publicly display your User Submissions (or any modification thereto), in whole or in part, in any format or medium now known or later developed and (b) use (and permit others to use) your User Submission in any manner and for any purpose (including, without limitation, commercial purposes) that Ford deems appropriate in its sole discretion (including, without limitation, to incorporate your User Submission or any modification thereto, in whole or in part, into any vehicle, technology, product, or service). Ford reserves the right to display advertisements in connection with User Submissions and to use User Submissions for advertising and promotional purposes. By accepting these Terms and Conditions you declare your understanding and acceptance of Ford’s right to display advertisements in connection with User Submissions for advertising and promotional purposes. Ford may, but is not obligated to, pre-screen User Submissions or monitor any area of the website through which User Submissions may be submitted. You agree that you are solely responsible for all of your User Submissions.
Ford does not act in a consulting capacity. We are not obligated to provide you with an explanation for any decision regarding your User Submission. This applies to the original posting or any comments you make as well as to anything you later disclose, orally or in writing. We assume no obligation to tell you something we already knew or have discovered since your User Submission.
Warning: We recommend against the use of any hand-held device while driving and encourage the use of voice-operated systems when possible. Accessing or using this app on hand-held devices while driving could distract your attention away from the road and result in loss of vehicle control, crash and injury. This app may send messages or push notifications to your cell phone. Do not read messages on hand-held devices while driving.
Part 2 – Ford Play / Lincoln Play Privacy Statement
U.S. Users – See the Privacy Policy located at https://www.ford.com/help/privacy/.
Non-U.S. Users Privacy Policy
1. General Statement:
Ford Motor Company (“Ford”, “us,” “it,”’ “we” or “our”) respects your privacy and is committed to protecting it. This privacy statement explains Ford’s policies and practices regarding online customer information. It is through this disclosure that Ford intends to provide you with a level of comfort and confidence in how it collects, uses, and safeguards personal and other information it collects or that you provide through this App, and how you can contact us if you have any questions or concerns. It is our sincere hope that by explaining our data handling practices that Ford will develop a trusting and long-lasting relationship with you. By using the App, you agree to the terms of this privacy statement.
2. Information About Our Organization and App and General Data Collection Practices:
This Privacy Statement applies to the Ford Play or Lincoln Play App. Ford Play or Lincoln Play App is owned by Ford Motor Company, Marketing, Sales and Service Division, 16800 Executive Plaza Drive, Dearborn, MI 48126.
The business purpose of this App is to provide you the ability to control your vehicle’s Family Entertainment System remotely, and to stream media from mobile devices to the Family Entertainment Systems or from the System to mobile devices.
3. Information You Provide:
During your use of this App, no personally identifiable information (such as name, address, email address and phone number) is collected through any means or data flow channels.
4. Automatically Collected Information:
Ford Play or Lincoln Play App automatically collects information related to App usage and it information such as tracking the App pages that are visited or the amount of time spent on the App.
This App may collect additional information which may include the type/model of the mobile device viewing the App and the mobile device’s service provider and operating system.
The primary goal in collecting such information from you is to be able to perform App metrics that allow Ford to improve the functionality of the App.
Ford may use session and persistent “cookies,” session logs, spotlight ads/web beacons/GIF/pixel tags, banner ads or links, and third-party click tracking analytics tools (such as Adobe and Crashlytics; these companies may also use such tools) to collect aggregate or other information about App users. An explanation for each of these items and how they work is included in Section 7 - Methods to Collect Information below.
5. How Ford Uses the Automatically Collected Information:
Automatically collected information may be used to:
· Compile aggregate and statistical data to help in App design and to identify popular features
· Measure App activity to allow Ford to update our App to better meet user wants and needs
· Provide you content that may be of interest to you based on pages visited and items viewed
· Make the user experience more customer friendly
· Develop new and improved products, services and marketing
Ford Play or Lincoln Play App utilizes automatically collected information for the purpose of performing analytics on the user’s experience while using this App. This analysis:
· Is performed on an aggregate level
· May involve the use of a third-party vendor acting on behalf of Ford Play or Lincoln Play App
· May be combined with data collected by third parties on other sites and apps and across devices
· Is performed in order to improve the App and the user experience
· May include the use of session and/or persistent cookies to track user movement across this and other Ford Motor Company Apps or websites or to track other events within or across this App and other Ford Motor Company websites
6. Methods to Collect Information:
A “cookie” is a small text file that helps us in many ways to make your visit to a website or use of an App more enjoyable and meaningful to you. For example, cookies avoid you having to log in every time you come back to a website or App. They also allow Ford to tailor a website or App or advertisement to better match your interests and preferences. There are a couple different types of cookies.
A “session” cookie is stored only in your computer’s working memory (RAM) and only lasts for your browsing session. When you close all your browser’s windows, or when you shut down your device, the session cookie disappears forever.
A “persistent” cookie is stored on your computer’s hard drive until a specified date, which could be tomorrow, next week, or 10 years from now. Persistent cookies stay on your computer until either a) they expire, b) they are overwritten with newer cookies, or c) you manually remove them. Most browsers can be configured not to accept cookies, however, this may prevent you from having access to some site or App functions or features.
This App may use third-party click tracking analytics tools (such as Adobe and Crashlytics) to capture clickthrough statistics. These parties may collect information about your use of the App and across different Apps and sites and mobile apps, and across devices over time.
Ford Play or Lincoln Play App may use spotlight ads/web beacons/GIF/pixel tags which are App instrumentation tools that help us to determine, for instance, whether a page has been viewed or not and, if so, how many times. Emails or electronic newsletters we send may use tools (e.g., pixel tags or web beacons) to gather email metrics and information to improve the reader’s experience such as how many of the emails are opened, if they were printed or forwarded, the type of device (e.g., mobile or PC) from which they were opened, and the city, state, and county associated with the applicable IP address. In general, any electronic image viewed as part of a webpage, including an ad banner, can act as a web beacon.
Users may be directed to Ford Play or Lincoln Play App via banner ads or site links. Ads or site links that are placed by Ford Play or Lincoln Play App use tools such as cookies or web beacons to deliver metrics on the effectiveness of the ads or links. .
7. Sharing Your Information:
App metrics for Ford Play or Lincoln Play App may be shared with other Ford Motor Company websites or Apps or subsidiaries or affiliates.
Ford may disclose information collected if (1) in the good faith belief that such action is necessary to: (a) conform to the edicts of the law or comply with legal process served on Ford Motor Company, its affiliates or the site or App; (b) protect and defend the rights or property of Ford Motor Company, its affiliates or this site or App; or (c) act under exigent circumstances to protect the personal safety of Ford Motor Company or affiliate personnel, users of their websites or Apps, or the public; or (2) if required to do so by law.
8. Security of Your Information:
Safeguarding information of visitors to Ford’s websites or users of its Apps is important to us. Ford uses systems, policies and procedures to reasonably protect information from loss, misuse or alteration.
Vendors, contractors or partners of Ford Play or Lincoln Play App who have access to information in connection with providing services for Ford Play or Lincoln Play App are required to keep the information confidential.
9. Processing of Data:
By using this App you understand and consent to the collection, use, processing, transfer, and disclosure of information globally --- including to the United States – in accordance with this Privacy Statement.
10. Links to Other Apps:
Ford Play or Lincoln Play App may provide links to other websites or Apps. You are encouraged to review the privacy statements of all sites or Apps that you visit or download, including those whose links are provided so that you can understand how those sites or Apps collect, use and share your information. Ford Play or Lincoln Play App is not responsible for the privacy statements, content or data handling practices on other websites or Apps.
11. Contacting Us:
If you have any questions, comments or concerns about this online privacy statement for Ford Play or Lincoln Play App, Ford Play or Lincoln Play App privacy practices, or have any questions regarding the contents of this App please contact us at the number, email or address provided in the Country Unique Terms and Conditions Below or see the US Privacy Policy at https://www.ford.com/help/privacy/
Ford Play or Lincoln Play App is committed to working with consumers to obtain a fair and rapid resolution of any complaints or disputes about privacy and the handling of your data. Ford Play or Lincoln Play App will be happy to respond to your questions and comments.
12. Privacy Statement Effective Date and Revision Days:
Occasionally this privacy statement may be updated in order to reflect any changes to the App or privacy practices. If this statement is updated, the new statement will be posted to the App ten (10) days prior to the changes taking effect.
The effective date of this privacy statement is January 1, 2020.
Part 3 – Country Unique Terms and Conditions
The General Terms and Conditions set forth in Part 1 and the Privacy Statement set forth in Part 2 shall apply to the App unless specifically modified by the Country Unique Terms and Conditions set forth below. To the extent the General Terms and Conditions or the Privacy Statement conflict with the Country Unique Terms, the Country Unique Terms shall apply in the applicable Country.
General Information (Section 1): The following is added replacing the fourth to six sentences:
Use of this App by Ford employees, including contract and supplemental, and any Ford agency personnel is completely voluntary and will have no impact on your employment or assignment. Time spent using the App outside of work hours is not compensable. If you have questions, please talk with your supervisor before downloading or registering for this App.
General Information (Section 1): The following language is added replacing the first sentence in the second paragraph:
By using this App you agree that you have read, understand and accept the Terms and Conditions and you affirm that you have reached the age of majority in the Province or Territory in which you reside, have a valid driver’s license, and that you are fully able and competent to enter into these terms, conditions, obligations, affirmations, representations and warranties set forth in these Terms and Conditions, and to abide by and comply with these Terms and Conditions and all applicable laws.
System Requirements/Updates/Changes/Cancellation (Section 3): the following is added:
You may withdraw consent from receiving automatic updates by turning off automatic updates in your mobile device settings. Software updates may affect or erase data you have stored and we are not responsible for any affected or erased data. If you have any questions or need assistance please contact us (Sections 15 and as set out below).
Automatically Collected Information (Section 4): The section heading is deleted and replaced with the following:
4. Non-Personally Identifiable Information
United States App and Pricing (Section 5): The following language is removed:
You agree that all notices, legal documents, proceedings, etc. will be in the English language.
United States App and Pricing (Section 5): The second paragraph is deleted in its entirety.
Depiction of Vehicles (Section 6): Is deleted in its entirety.
Consent to Receive Autodialed Text Messaging Containing Ads (Section 7): Is deleted in its entirety.
User Generated Content (Section 16): Is deleted in its entirety.
Ford Rights to User Submissions (Section 17): Is deleted in its entirety.
Privacy Statement (Part 2):
Processing of Data (Section 7): the following is added:
Reasonable contractual or other measures we may take to protect your personal information while processed or handled by suppliers are subject to legal requirements in Canada, the United States and other foreign countries applicable to them, for example, lawful requirements to disclose personal information to governmental authorities in those countries.
Contacting Us (section 11): the following is added:
Canadian Residents- How to Contact Us:
Ford Motor Company of Canada, Limited
The Canadian Road
P.O. Box 2000
Oakville, Ontario, Canada L6K 0C8
Ford of Canada Relationship Centre 1-800-565-3673
1-888-658-6805 (TDD for the Hearing Impaired)
Knowledgeable representatives can assist you Monday to Friday, 8:30 a.m. to 5:00 p.m. (Local Time)
Please also see the Ford Motor Company of Canada, Limited Privacy Policy at www.ford.ca for more information about Ford of Canada and our privacy practices.
Consent to Receive Autodialed Text Messaging Containing Ads (Section 7): This Section is deleted in its entirety.
Designated Agent for Copyright Notification (Section 12): The following language is added replacing the first sentence in the last paragraph:
Under U.S. law, if the communication is submitted by someone on your behalf, the communication must also contain a statement that, under penalty of perjury, the submitter is authorized to act on your behalf.
User Generated Content (Section 16): The following language is added replacing the fourth sentence in the first paragraph:
In China, Ford does not share any personally identifiable information with third parties for a purpose without providing you prior notices for the scope, content and purpose of such sharing and having obtained your explicit consent. Ford does not sell or rent personally identifiable information with third parties.
Contacting Information of China:
If you have any questions, comments, or claims regarding Ford Play General Terms and Conditions, as well as Ford Play Privacy Statement, you may contact your authorized dealer or contact us at:
1. Changan Ford: 400-8877766
Operation hour: 24 hrs all days
2. Ford China Operation: 400-0810986
Operation hour: 8am to 8pm
3. Jiangling Motor Corporation: 400-8801099
Operation hour: 24 hrs all days
United States App and Pricing (Section 5): The following is added at the end of this Section:
In case this App displays Ford´s products prices, they are only showed as a reference and unless otherwise informed, they are expressed in American Dollars.
Any information or statement contained in this App can be considered as a public offer in Mexico.
Other Conditions/ Restrictions (Section 10): The following language is added replacing the second paragraph:
This App is intended as a resource for people interested in Ford Motor Company products, projects and initiatives. This isn’t the place to address warranty or customer service questions or concerns or products sold by Ford Motor Company. If you have a question about a Ford Motor Company product in Mexico, please contact Ford's Customer Relationship Center calling (01) 800-719-8466 during normal business hours.
For information regarding to Ford´s products prices, features and availability in Mexico, please visit your local Ford´s Dealership in Mexico and/ or www.ford.mx
Acknowledgements